1 hour ticket response
Quick assistance is our fundamental objective and that is why we’ve got a team of accomplished tech support engineers who are eager to offer a rapid response to any question that you may possibly have. Simply send your support ticket from your Website Control Panel and we will get back to you within one hour at the latest. Actually, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Premium–Quality Tech Support Service
Each member of our technical support staff has many years of experience in the shared web hosting plans industry and the majority of them have worked for us for at least five years. They all are prepared to respond to all your requests in the most proficient way possible.
A User–Friendly Help Center Section
In the Website Control Panel you will find an easy–to–browse Help Center section where you can get quick suggestions on how to use our services. You can get the answers to your questions in the F.A.Q. library, find more tips in the web hosting account administration articles or check out our educational video tutorials.