Irrespective of the fact that the hosting service provided by the different companies appears identical, each provider has got their own platform with its own tweaks and different ways to accomplish given operations. In this situation, an information-crammed knowledge base would be rather useful both for people with little to no experience and for technically accomplished individuals who will ultimately learn how certain operations are accomplished, but will waste valuable time in the meantime. The aim of such a knowledge base is to make the hosting service fast and simple to use, saving users time and efforts. The consequence is more pleased clients, since they can swiftly find the information they’re searching for, and substantially less work for the client support staff members, because typically the vast majority of the questions and problems that clients have are already enumerated in the knowledge base. Provided that the articles themselves are properly written and cover more topics, you’ll be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

If you get a shared web hosting plan from us, you’ll be given access to our detailed online help documentation where you will see information about more or less everything connected to our hosting packages. The topics vary from how to set up an email address on your smart phone, to how to do different things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend manner and feature thorough instructions on how to complete a particular task inside your Hepsia hosting Control Panel. You can also find information that’s not associated directly with Hepsia, for example one that concerns web-based applications on your desktop computer. The complete list of articles will be located in the Control Panel’s Help section, but the ones that are related to a certain Control Panel section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to become aware of more or less everything associated with your web hosting account.